Reliable service for the best experience
Deploying Attura doesn't stop at installation. Our team guides your company from needs analysis to daily operations.
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Reliable
Our solution is designed to keep your HR operations running.
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Responsive
We respond to issues quickly and on target.
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Measurable
Every request is recorded and tracked clearly and systematically.
From needs analysis to go-live
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Needs Analysis
Mapping your company's HR processes and specific needs.
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System Configuration
Tailoring modules, policies, and approval workflows to your needs.
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Data Migration
Importing employee data, history, and balances, then validating them together.
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Team Training
Equipping HR teams and employees to be ready to use the system.
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Go-Live
Bringing the system live for operations with guidance from our team.
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Ongoing Support
Daily operational help through our support channels.
Help when you need it
Every issue is reported through the ticketing system, categorized, and handled according to its priority level.
- Ticketing System
- Live Chat
Operating hours: Monday to Saturday, 09.00-18.00 WIB
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Level 1
Password resets, usage guides, and basic questions.
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Level 2
Payroll, attendance, workflow, integration, and data validation.
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Level 3
Bug fixes, critical outages, and server and infrastructure issues.
Ready to Transform Your HR Operations?
Our team is ready to show how Attura adapts to your company's HR workflow. Schedule a short demo session to see it firsthand.